The intake process usually starts with a referral from a hospital CM or SW when they have a patient that is no longer able to safely return home due to care needs or cognitive decline.

This can vary greatly - the process can be as quick as the same day or can take as long as the client needs. This can be due to time needed to be spent in a SNF/Rehab facility, hospital, or just their own personal timetable living at home.

This varies from client to client, but generally, it starts with a phone call or in-person meeting to cover their history and discover their needs, goals, and wants.